Privacy Statement

Herbalist.ie is committed to respecting and protecting your privacy. We wish to be transparent about how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights as a client.

It is the intention of this privacy statement to explain to you the information practices of Herbalist.ie in relation to the information we collect about you.

For the purposes of the GDPR the data controller is:

Herbalist.ie
Website: https://herbalist.ie
Contact: [Insert dedicated GDPR email or contact form link]

When we refer to ‘we’ it is Herbalist.ie.

Please read this Statement carefully as this sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

Who are we?

Herbalist.ie, run by Clinical Herbalist Ciara (founder of The Herbalist Clinic), provides natural health support through herbal medicine, consultations, and educational courses. We offer professionally manufactured herbal capsules, powders, and learning resources, combining traditional wisdom with modern science.

Our Data Protection Officer / GDPR representative can be contacted directly here:

Data Protection Contact
Email: [Insert GDPR contact email]
Phone: [Insert phone number]

Purpose for processing your data

We only collect personal data that is necessary to provide our services, including:

  • Processing orders placed via the online shop

  • Responding to enquiries and contact requests

  • Managing bookings for clinic appointments and courses

  • Providing updates where you have opted in to communications

Why are we processing your data? Our legal basis

In order for us to provide you with our products and services, Herbalist.ie needs to collect personal data for order fulfilment, enquiries, and booking management.

Our legal bases for processing your data under the GDPR include:

  • Contractual necessity: to process and deliver your order or booking.

  • Consent: where you have opted in to receive marketing or updates.

  • Legitimate interests: to improve our services and maintain good client relationships.

 

How will Herbalist.ie use the personal data it collects about me?

We will process (collect, store and use) the information you provide in a manner compatible with the EU’s General Data Protection Regulation (GDPR). We will endeavour to keep your information accurate and up to date and not keep it for longer than is necessary.

Who are we sharing your data with?

We may pass your personal data on to third-party service providers contracted to Herbalist.ie in the course of dealing with you. Any third parties that we may share your data with are obliged to keep your details securely and to use them only to fulfil the service they provide on our behalf.

Examples include:

  • Payment processors (to handle transactions securely)

  • Delivery/courier services (to ship your orders)

  • IT and website service providers (for secure hosting and email)

  • Accountants (for business operations)

If we transfer personal data to a third party outside the EU, we will ensure appropriate safeguards are in place.

Data subject rights

As a data subject, you have the following rights:

  • Right of access: to request a copy of the information we hold about you.

  • Right of rectification: to correct data that is inaccurate or incomplete.

  • Right to be forgotten: in certain circumstances you can ask for your data to be erased.

  • Right to restriction of processing: to restrict processing in certain circumstances.

  • Right of portability: to transfer your data to another organisation.

  • Right to object: to certain types of processing such as direct marketing.

  • Right to object to automated processing, including profiling.

  • Right to judicial review: if we refuse your request, we will provide you with a reason why.

Retention of your personal data

Data will not be held for longer than is necessary for the purpose(s) for which they were obtained. Herbalist.ie processes personal data in accordance with our internal retention schedule.

Complaints

If you wish to make a complaint about how your personal data is being processed by Herbalist.ie or how your complaint has been handled, you have the right to lodge a complaint directly with the Data Protection Commission in Ireland.

Contact: https://www.dataprotection.ie

Contact Us

Your privacy is important to us. If you have any queries, questions or comments regarding this Statement, please contact us at:

Herbalist.ie
Website: https://herbalist.ie
Email: info@herbalist.ie